| Phone: 1.888.269.1810 (Toll Free)
We are open Monday Through Friday, from
9:00 AM to 5:00 Pm (EST).
FAX: 904.269.6181
This fax line can be reached 24 hours a day,
every day of the week.
Mail:
Florida Medical Sales, Inc.
1543 Kingsley Avenue, Suite #4
Orange Park, FL 32073
Customer Satisfaction
Guarantee:
If you are not satisfied with your Florida
Medical Sales purchase, notify us within
(15) days of your receipt and we will replace
it or credit your account. Your satisfaction is
our measure for success. There is a 30%
restocking fee for returns over 15 days. No
returns will be accepted after 90 days.
Minimum Order Amount:
The Minimum order amount is $100.00
Payment Methods:
We want your order to be as simple as
possible. To offer you further convenience,
we accept American Express and Visa.
Net 30 days for customers with approved
credit.
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Terms of Payment:
Sales tax will be added to all orders where
applicable. Products may be shipped on net
30 days terms with approved credit.
Order
Verification & Delivery:
To check on the status of an order, or to
verify shipment, please call our Customer
Service Department. Normal delivery time
is 5-7 days.
If you need something in a hurry, Overnight,
2nd Day, or 3rd Day deliveries are available.
Shipping Fees will be based on the shipping method selected.
Returned Merchandise:
If you need to return or exchange
merchandise, please call our Customer
Service Department. We will assist you with
the return process by giving you a return
receipt number. This number must be used
when returning any merchandise. We
cannot accept returns on specific products
where packaging has been opened or the
product has been used.
Florida Medical Sales, Inc.
Responsibilities:
Florida Medical Sales, Inc. is responsible for
delivering effective, reliable products to our
customers. Florida Medical Sales is not
responsible for injury, infection or any other
consequence as a result of misuse of
products.
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