InterMed Nuclear Services is equipped with well-trained service engineers as
well as a full time dedicated Nuclear Support Staff. Our services our focused
primarily in the Southeastern United States but also provide service nationwide.
Cameras We Service:
Equipment Repairs
- On-site repairs as well as depot repair service available
- 24 Hour a day seven days a week availability
- 24 Hour answering service
- Immediate phone response and Technical Support
- Tailored Service Agreements
- 20-40% typical savings on all service
- 50-80% typical savings on all parts
- Excellent Documentation
Consulting
- Pre-purchased evaluations
- Life Cycle Analysis
- Future Technical Planning
- JCAHO review preparation
- Cost savings evaluations (Contracts)
- In-service Training for users and equipment
- Quality Assurance programs
Room design and layout
InterMed will do an initial site visit to assist in the planning of camera installations.
Networking, consulting
InterMed has the capability to network multiple cameras from the same or different locations.
Relocation
InterMed will de-install, relocate, re-install, and store nuclear cameras.
Site Specific 3 ring binder w/ Work Performed
InterMed keeps a 3 ring binder on site which includes Preventative Maintenance Reports, Schedules, and services completed for easy reference for the customer.
Cockpit Report
InterMed offers precise managerial reporting in the form of a Cockpit Report. This gives the customer the ability to view the information and statistics that are important to their administrators.
Multi-vendor services
InterMed services all major manufacturers.
Staff dedicated for just support
InterMed has a designated dispatcher whom will facilitate the customers request for service in a timely fashion, giving the customer one point of contact.
Strong service engineer to equipment ratio
InterMed maintains several service engineers so they are not spread thin over multiple cameras.
Preventative Maintenance Agreements:
Include scheduled preventative maintenance performed to manufacturer’s specifications, usually twice per year unless otherwise recommended by the manufacturer. Hours of coverage are from 8am to 5pm, Monday- Friday. All service records are maintained in accordance with JCAHO and other regulatory agencies and will be kept in a book on site. Management will be given print outs and reports as requested. When under a preventative maintenance agreement, corrective work will be performed at the Preferred Customer Rate.
Tailored Full Service Agreement:
Include scheduled preventative maintenance performed to manufacturer’s specifications, usually twice per year unless otherwise recommended by the manufacturer. Also includes corrective maintenance and parts. Hours of coverage are from 8am to 5pm, Monday- Friday. All service records are maintained in accordance with JCAHO and other regulatory agencies and will be kept in a book on site. Management will be given print outs and reports as requested. Phone response is one hour. On-site response within 24 hours. Glass coverage may be added as an option, depending on the customer’s needs. After hours and holiday rates also available. Consumables and damage & abuse not included. Multiple payment options available.
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